PRE-ERECTION

Once all components for our conservatories or orangeries have been completed in their individual workshops, they are brought together in our dedicated pre-installation area. This process is closely overseen by the project technician assigned to your project.

Being truly bespoke structures, Vale believe this is the only way to ensure the attention to detail and quality is of the highest standard and enables all the joinery and metalwork to be checked for aesthetics, accuracy and functionality whilst still in our workshops. This procedure ensures a smooth and trouble free installation on site.

Whilst in pre-erection, many clients take the opportunity to visit Vale to see, at first-hand, their own conservatory at this interesting stage of its development.

INSTALLING ON SITE

Installation on site will be carried out by one of our teams of skilled joiners. This is monitored throughout the installation process by your Project Technician who will also ensure you understand the various stages of your project from start to finish.

LEADWORK

We place great importance sealing your conservatory and securing it correctly to your home as it carries great consequences if not done properly. We therefore like to take full responsibility for this process.

All lead work is prepared for the dressing of your conservatory roof using traditional and time-served methods of working. Most of the lead for the ridge, hips and valleys is prepared here in our workshops and brought to site towards the end phase of the installation.

Copings and construction of fully mop and roll leaded roofs is carried out solely on site, as is any lead welding that may be required on a project. We will apply various types of flashings at the house abutment depending on the fabric of the adjoining building and we are used to working with many types of stone, brick, timber and render whether in the UK or abroad.

We are fully conversant with the LSA (Lead Sheet Association) codes of practice.

DECORATING

Each Vale conservatory or orangery will receive a minimum of two coats of satin finish paint prior to leaving our workshops. We have a beautiful Period Paint Collection available in forty two colours that have been particularly chosen for use on a conservatory. Door thresholds are usually stained in Walnut.

Following installation all internal and external timber surfaces will require a final preparation in conjunction with the application of a top coat paint finish. We supply the paint for this final application but due to the fact that our conservatories are being installed throughout all times of the year and are often part of a larger project, this work is generally carried out by your local decorator. We do however offer a full decorating service which many of our customers like to take up and have dedicated painters who are used to working all around the country.

Once you have finally painted your conservatory on site, you can really begin to enjoy your new room. Blinds can be installed, furniture positioned and your room heated.

AFTERCARE

We send a questionnaire out at the end of each and every project as we believe that feedback is very important in assessing and improving our performance and service. All feedback is regularly communicated to individual staff and the company.

Your conservatory comes with an operations and maintenance manual on how to look after your new room, our guarantee and an after sales service that delivers a prompt response should you need to call on us. Records are kept of all aspects of your project should we need to refer to them. Records are kept indefinitely of most glass measurements so replacement units can be supplied without undue delay in the event of a breakage.

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